Consol Blinds & Homes
PH:0408288789

Warranty Policy

 

All products purchased from our company come with a 1~3 years limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. The following issues are covered:

  • Manufacturing defects
  • Faulty materials or craftsmanship

This warranty includes all materials (eg. Chain Drives, Aluminium Tubes), mechanisms (cord locks and tilts gears) and components (brackets, wands, caps, etc.)

In the event the product is found to be defective in materials or workmanship, or we have made the product at incorrect measurements than what you supplied – we will, at our discretion, repair, or replace the product.

 

Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect product:

  • We may ask you to provide photographic evidence of the issue.
  • We will arrange for a replacement or refund, depending on the situation.

 

What are not covered under warranty

  • Abuse, accidents and improper-use;
  • Normal wear and tear;
  • Alterations or improper installations;
  • Freight, removal and re-installation costs;
  • Over exposure to the elements;
  • Natural minor fading over time; and
  • Improper cleaning and use of chemical